FAQ
1. What services does your home health service provide?
Attentive Quality Care offers a range of home health services, including Skilled Nursing Assistance and Personal Care. Our services are designed to cater to a variety of care needs, from medical assistance to daily living support, ensuring comfort and safety for our clients at home.
2. Do you accept referrals from family members, or only from healthcare professionals?
We gladly accept referrals from both family members and healthcare professionals. Whether you're a family member seeking care for a loved one or a healthcare professional referring a patient, we are here to assist and provide quality care for your needs.
3. Do you hire your home health staff directly?
Yes, we hire our home health staff directly. All of our caregivers are independent contractors. We prioritize safety and professionalism by conducting thorough background checks every two years and ensuring that each caregiver completes a TB test annually.
4. Will your home health services be expensive?
We understand that cost is an important factor, which is why we tailor our home health care programs to fit your specific needs. Our services can be paid privately or through most long-term care insurance plans. We are committed to making our home health care services cost-effective and accessible.
5. How are your home health services billed?
Our services are billed on an hourly basis. Invoices for services are issued weekly, providing clear and transparent billing for your convenience. We work to ensure that the costs remain manageable while delivering high-quality care.
6. How soon can I get started with home health services?
We typically respond to home health service requests within 48 hours on average, though in some cases, we may be able to start earlier depending on staffing availability. For urgent inquiries and service requests, please contact us directly at 434-264-1801.
7. How can I contact you for more information or questions?
If you have additional questions or would like to learn more about our services, please feel free to reach out to Teresa St.Germain, Founder/CEO, at (434) 264-1801 or via email at attqc21@gmail.com. We are here to provide you with all the information and assistance you need.
If you have any further inquiries or need assistance with our services, don't hesitate to contact us. Our team is ready to help you find the best home health care solutions tailored to your needs.